What is Business Intelligence?
Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help executives, managers, and other...
Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help executives, managers, and other...
Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help executives, managers, and other corporate end users make informed business decisions. For more information on the applications of BI, you can check out What are Business Intelligence Applications?
BI encompasses a variety of tools, applications, and methodologies that enable organizations to collect data from internal systems and external sources, prepare it for analysis, develop and run queries against the data, and create reports, dashboards, and data visualizations to make the analytical results available to corporate decision makers as well as operational workers. To learn more about BI dashboards, visit What are Business Intelligence (BI) Dashboards?
The goal of BI is to allow for the easy interpretation of these large volumes of data. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics, and prescriptive analytics.
Business intelligence can be used to support a wide range of business decisions ranging from operational to strategic. Basic operating decisions include product positioning or pricing. Strategic business decisions involve priorities, goals, and directions at the broadest level. These are significant decisions that impact the trajectory of a company and therefore should be backed with research and reasoning that data can provide.
In all cases, BI is most effective when it combines data derived from the market in which a company operates (external data), along with data from company sources internal to the business such as financial and operations data (internal data). When combined, external and internal data can provide a more complete picture which, in effect, creates an "intelligence" that cannot be derived from any singular set of data.
The core components of business intelligence include data warehousing, data mining, reporting, and analytics. Each component plays a crucial role in the BI process and contributes to the overall effectiveness of data-driven decision-making.
In the past, BI was more focused on reporting than analytics. Reports were typically delivered in PDF, Microsoft Word, or Microsoft PowerPoint format and often included charts, graphs, and tables that had been exported from underlying data stores.
Today, BI is most often used to refer to creating and delivering interactive dashboards with visualizations such as pie charts, line graphs, and maps that can be manipulated by the user to conduct a deeper analysis of the data. The goal of these tools is to help an organization's decision-makers make better decisions using information they might not have had access to otherwise.
This approach was popularized by Stephen Few, who wrote a book called Information Dashboard Design: The Effective Visual Communication of Data in 2006. Few argued that dashboards should "tell a story" about data — for example, how sales are doing over time compared with forecasts or how website visitors are interacting with a site compared with goals. Few also stressed the importance of making data easy for anyone to use.
BI tools can be implemented in any industry. Some examples of industries that use BI include education (to reduce dropout rates), health care (to improve patient outcomes), retail sales (to increase customer loyalty), automotive (to better understand customer needs), and manufacturing (to increase efficiency).
Most BI tools make it a seamless process to go from stored, raw data, to sorting and organizing through such data, and finally, to data that is ready to be analyzed upon query. They'll also typically make it easy to automate insights you're gleaming from your data and may even notify you of a negative change in trends. Lastly, they'll make visualization of data easy, which means communicating what your data is saying to stakeholders is a few clicks away.
Business intelligence supports decision-making by providing organizations with the insights needed to make informed choices. By analyzing historical and current data, BI tools can identify trends, forecast future outcomes, and highlight areas for improvement.
Additionally, BI enables organizations to conduct scenario analysis, which allows decision-makers to evaluate potential outcomes based on different variables. This capability is essential for strategic planning and resource allocation.
Implementing business intelligence can present several challenges, including data quality issues, integration difficulties, and user adoption barriers. Organizations must address these challenges to fully leverage the benefits of BI.
Data quality is critical; poor-quality data can lead to inaccurate insights and misguided decisions. Additionally, integrating data from disparate sources can complicate the BI process, requiring robust data governance and management practices.
To ensure successful business intelligence implementation, organizations should follow best practices that promote effective data management and user engagement. These practices can help maximize the value derived from BI initiatives.
Establishing a clear data governance framework is essential for maintaining data quality and compliance. Additionally, investing in user training and support can enhance user adoption and engagement with BI tools.
The future of business intelligence is poised for significant evolution, driven by advancements in technology and changing business needs. Emerging trends include the integration of artificial intelligence (AI) and machine learning (ML) into BI tools, enabling more sophisticated data analysis and predictive capabilities. To explore AI in BI, see What is AI-Powered Business Intelligence.
Additionally, the rise of self-service BI tools empowers users across the organization to access and analyze data independently, fostering a data-driven culture. As organizations continue to prioritize data as a strategic asset, BI will play a crucial role in shaping decision-making processes.
Secoda addresses the challenges organizations face in leveraging business intelligence effectively. By centralizing data discovery, documentation, and governance, Secoda streamlines the BI process, making it easier for teams to access and analyze data. This comprehensive platform enables organizations to harness the full potential of their data, turning insights into actionable strategies that enhance decision-making capabilities.
Secoda simplifies business intelligence through its robust features, including automated data lineage tracking, AI-powered search capabilities, and intuitive data catalog management. These tools enhance data accessibility and quality, allowing teams to quickly locate and utilize relevant information. By providing a centralized platform for data governance, Secoda empowers organizations to make informed decisions based on reliable data insights.